Resolved -
This incident has been resolved - please contact support@keeping.com if you are still experiencing issues.
Nov 10, 13:31 EST
Monitoring -
A fix has been implemented and we are monitoring the results. Thanks for your patience here!
Nov 10, 12:52 EST
Investigating -
We're still seeing slowdowns in app performance and are continuing to investigate.
Nov 10, 11:23 EST
Update -
We're still seeing slowdowns in app performance and are continuing to investigate
Nov 10, 11:08 EST
Monitoring -
We've identified an issue that caused a slowdown in website performance and ticket syncing. The issue has been resolved and we are monitoring the system as it recovers.
Nov 10, 10:54 EST