Starting at approximately 5:05 AM Eastern Daylight Time, our primary email backbone provider, MailGun, experienced an issue with the domain where we receive inbound emails on our customer's behalf. They resolved the issue at approximately 10:05 Eastern Daylight Time.
Posted Mar 13, 2025 - 11:02 EDT
Monitoring
MailGun has resolved the issues and emails should be flowing again. We are monitoring the fix.
Posted Mar 13, 2025 - 10:12 EDT
Update
The issue has been identified - we are waiting for MailGun to resolve the issue. Only mailboxes connected via forwarding are affected.
Posted Mar 13, 2025 - 09:13 EDT
Identified
MailGun is not accepting email to incoming.keeping.com. We are working with MailGun to resolve the issue.
Posted Mar 13, 2025 - 08:22 EDT
Investigating
We are investigating an issue with our email backbone provider, MailGun. Incoming email is delayed.
Posted Mar 13, 2025 - 07:52 EDT
This incident affected: Chrome Extension and Keeping App.