Elevated Errors from Gmail API for mailbox syncing

Incident Report for Keeping

Resolved

This incident has been resolved.

Posted Sep 13, 2024 - 16:05 EDT

Update

We are continuing to monitor for any further issues.

Posted Sep 13, 2024 - 16:05 EDT

Update

We are continuing to monitor for any further issues.

Posted Sep 13, 2024 - 13:13 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 13, 2024 - 12:49 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 13, 2024 - 12:49 EDT

Identified

We've identified the issue and are working to mitigate.

Posted Sep 13, 2024 - 12:37 EDT

Update

The API Keeping uses to connect to Gmail is still returning elevated errors. We are continuing to investigate the issue.

Posted Sep 13, 2024 - 12:30 EDT

Investigating

We are seeing elevated errors from the Gmail API when syncing a connected mailbox. We are investigating.

Posted Sep 13, 2024 - 11:53 EDT

This incident affected: Keeping App.